More Thoughts on NFC and QR-2D: Defining a New Mobile Lifestyle Story

I’ve been mulling over how NFC could be a catalyst for cross-over, higher-budget and higher-profile, QR-2D applications in advertising and marketing, which in turn will drive greater user adoption as part of defining a new mobile “lifestyle.”

While “payments” may be the primary application with early NFC use, the range of it’s applications span a fair bit of territory where QR-2D currently resides.  From what I see, QR-2D is not delivering high-value campaigns that also serve to define QR-2D as being an essential part of  a User’s  mobile lifestyle – they seem stuck on delivering “information.”

There’s a big difference between saying “I’ll get you information when you need it,” and “I’m going to make your life more interesting.”

Looking at the video promotions for NFC here:

http://www.theregister.co.uk/2011/06/10/nfc_videos/

NFC is being promoted as becoming part of everyone’s daily life — and, improving it –  OK, the Nokia clip is pretty cheesy, but the message is clear.  They’re selling a good story.

This Barclaycard NFC spot is extraordinary:

http://www.youtube.com/watch?v=DWp3pxatDyU&feature=player_embedded

As more money goes into NFC-based campaigns, someone is going to recognize that in many cases they should be complemented by QR-2D access as well.

I’m certain that NFC is both complementary to QR-2D in many applications as well as being a facilitator of defining how these related technologies are part of a new mobile lifestyle “story.”

We all know that we can launch more QR-2D campaigns today than NFC, simply due to market penetration.  That will level out over the next year.  The issue is how, or whether, QR-2D will leverage itself  to be part of the larger mobile lifestyle story that’s being told?

As a “mobile content company,” we see that using both technologies together will make sense in many cases; but the public perception of QR-2D needs to become part of the same story that NFC campaigns’ are promoting in order to legitimate media buys that result in high scan rates.

/adapted from LinkedIN post

NFC and Conversational Mobile Marketing – The Future Gets Closer

We spend an extraordinary amount of time discussing “how” people quickly and intuitively access mobile web sites.

Much of that discussion is around QR, 2D and image recognition coding – combined with printed URLs (and type recognition options!) – and, even sending SMS messages with URLs.

In the wings, with a building momentum, is NFC.

Most of the discussion is around “payments,” but, already the applications for mobile marketing are emerging:

http://www.trustedreviews.com/news/new-x-men-film-uses-nfc-advertising

http://www.mobilemarketingwatch.com/%E2%80%9Cnfc%E2%80%9D-%E2%80%93-not-always-synonymous-with-mobile-payments-15638/

http://www.nearfieldcommunicationsworld.com/2011/04/28/37158/hotels-com-and-new-york-times-back-nfc-advertising-venture/

While NFC can’t work in the print publications space, it does work when there is near physical proximity and that’s one of it’s pluses — It’s nearly tactile and is a physical gesture that’s simple and could become habitual.  Particularly, if the same physical habit and motion is used for payments, dare we project, this could become a “standard.”

The other theory that’s kicking around is how NFC will improve QR/2D campaigns.

What?

No, really.  NFC mobile marketing campaigns will bring in a whole different creative group and money to this space; and, many hybrid NFC/QR campaigns should emerge from this.  QR (or 2D) campaigns should improve and generate more traffic and awareness.

How does “conversational mobile marketing and entertainment” fit into the picture?

For us, it’s about being a part of intuitive mobile experiences.  2-way conversations (messaging) on phones remains User’s primary, habitual engagement.  If NFC fulfills the role of being the most intuitive format to reach our applications, that’s a good thing all around.

How Much is that Conversational Mobile App in the Window?

Right.

We don’t have a “price” page on site.  Typically, within :01-:15 minutes on a phone or SKYPE call someone remembers to ask “how much do these cost?”

Currently, we price all builds one-by-one; which is how we build them too.  One size does NOT fit all!

But, it’s pretty simple to get to a pricing model based on the “length” of the story, the “width,” and the “depth.”  MOBILE FAQs are unique, in that they are “depth” only and therefore faster to build and more economical.

But, what does seem to be a (pleasant) surprise for our partners is that all of our quotes have been less than they anticipated.  Our engine is very efficient and makes building apps efficient.   We know how to work with a client’s “story,” or characters and to extrapolate that into an interactive narrative.

So, don’t forget to ask “how much?”  You’ll enjoy the answer.  CONTACT US HERE to learn more, including price!

Our ESL Conversational Simulations now on APPup (Windows)

Our http://ESLai.com unit have now released their “build once” conversational ESL apps on Intel’s APPup store for Windows devices.

Here’s are the Links:

http://www.appup.com/applications/applications-ESL+AI+Conversational+Simulation+1

http://www.appup.com/applications/applications-ESL+AI+Conversational+Simulation+2

APPup appears to have a strong commitment to educational content — We’re pleased to be flowing through their channel, in addition to mobile web, Android, and NOOK.

Conversational Apps on Mobile — Expanding Channels and Reach

Mobile web is our core and base delivery.

But, we understand that people are using app stores for Search at a level nearly equal to mobile web search.

So, about two months ago, we added Android delivery to the mix.

In the past week, we’ve now tested and are pleased to add Windows/Mobile and MeeGo — and, Barnes and Noble’s NOOK, to our mix of delivery channels; for both Tablets as well as phones. And, we’ve undertaken a fascinating test to delivery our mobile web pages through a mobile chat Client — Not merely the chat, but, the full page experience, including animation and graphics; providing a wide reach to low-level data plan users.

So, where’s iOS in all this? Well, iOS users can always reach us via mobile web. But, we’re also working on a solution specifically for iOS that doesn’t require a full rebuild simply to reach a couple of devices.

More to follow…

“People want that two-way conversation…” – Conversational Mobile in a Nutshell

There’s a terrific post over at Mobile Commerce Daily HERE that extracts quotes and  a video from Herman Nell, VP/CIO of PETCO as well as Katie Grisko from PETCO with regard to mobile engagement and consumers.

Some key quotes:

“Customers want to have a conversation with you and they want you to provide them with the content they’re looking for…”

“People want that two-way conversation and they want to carry on with that conversation when it’s right for them.”

“…companies looking to extend to mobile should think of unique content for the specific channel, as opposed to copying and pasting from their Web site.”

It’s nice to hear others articulating the need for conversational mobile marketing.

Enjoy the read.

 

 

 

Conversational Mobile Apps – Defining Products

Having been down this path before with developing emerging media technologies, it’s always a terrific moment when the business makes the transition from “defining technology” to “defining applications” to then “defining products.”

contentAI studios have been developing it’s technology for over a year while testing in various applications and seeing market response and adoption — Over the past month, the “product definitions” have become far more clear (at least, the initial product offerings, as there are others which will follow).

- Conversational Mobile Campaigns — Motivated, directed conversational engagement with a purpose:  enter a contest, acquire a contextual mCoupon, engage in an entertaining interactive story. . .i.e. drive the User to take a specific action in an enjoyable exchange.

- Mobile FAQs — This is the economical version of the platform that allows a Brands mobile web site to deliver deep information and graphics without a complex user navigation or dense, unreadable text.

-  Conversational mLearning with emphasis on ESL — Our http://ESLai.com initiative is roaring along; the consumer-facing Beta apps are now accessed in over 100 Countries from both mobile web and Android app stores.  We’re keen to engage in partnership opportunities with ESL curriculum providers, schools and regional mobile content portals.

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What are the future products?

Interactive eBooks with a focus on children’s entertainment and mLearning is high on our list.  And, beyond campaign/marketing apps, we see the platform serving as a complementary story-platform for motion pictures and television — widgetized TV is a space that is fascinating to consider.

Stay tuned.

AdTech 2011…New Products … Uniquely Mobile Experiences

AdTech 2011 in San Francisco last week offered up a lot to consider with regard to both mobile publishing (our mLearning B2C initiatives) as well as a mobile technology and service provider for marketing, advertising and entertainment applications.

One big take-away was that a number of established, online advertising platforms are only beginning to wrap their heads around mobile – all too frequently, they are not grasping the unique User Experience that mobile requires, as they rush to port old static web solutions to mobile.

That said, there were a few gems in the mix as well as a number of prospective relationships where the contentAI platform is complementary and delivers a uniquely mobile User Experience, adding value to both the Brand and User.

One significant result that emerged from assessing the market during AdTech was the need to scale an economical product specific to delivery of FAQ” pages on mobile sites and apps.  Please see more on this offering HERE. While we will offer this direct to clients, it is also an offering designed for mobile web and mobile app developers to plug-in to their tool kit.  FAQ pages are a part of our web life; but, on mobile, they are nearly impossible to read and navigate.  While these are not “storied” experiences, the contentAI platform is ideally suited to provide a cost effective solution for mobile sites and apps that need to present FAQ data in an easy to use interface.

contentAI will be at Ad:Tech San Francisco – Let’s Connect.

Interested in connecting in person during Ad:Tech in San Francisco from 11-13 April 2011?

Want to learn more about conversational mobile marketing and entertainment offerings from the team?  We’ll be showing some private Beta demos with new features and discussing how our integration with apps will further expand the platform.

Pop us an email and let’s connect.

Conversational Mobile Engagement — Think Big. Think Fresh.

We attended the MobilePortland gathering last night that addressed Mobile as a Platform for Change.

It was an unusual tech event for Portland, in our opinion, because it (a) thought bigger, (b) inspired outside of the box thought, and (c) was global in scope — local events don’t always hit those points.

But, it was also sobering.

For all of the potential of mobile, it also reinforced the notion that most people involved in mobile campaigns or initiatives are sadly lacking imagination.  The “shrink the internet” work that permeates this space was highlighted as delivering consistent failures.  The utopian advertising ideals of entirely rethinking how ad-dollars can truly add value to a brand and the human condition was refreshing…though I suspect it’s a tough road to travel.

There are signs of hope eeking through.  The effort for mobile English learning in Bangladesh that was highlighted by National Geographic here:  http://newswatch.nationalgeographic.com/2011/03/29/english-in-action-mobile-learning-in-bangladesh/ that converges a television show with mobile learning (“transmedia” anyone?) is a terrific read.  For contentAI studios, this article and the efforts in Bangladesh represent the original impetus for creating the platform — Extending television properties to interactive mobile engagement, based on the most intuitive form of mobile interaction:  short, conversational text messages.

Additionally, it ties in with he application of our  platform for mobile English language learning at:  http://ESLai.com

So:

  • 5 Billion Mobile Devices in the World
  • 1 Billion People engaged in some for of ESL learning
  • Advertising dollars shifting to Mobile which could add real value to people’s lives and support the Brand

How to tie this all together?

These are great ingredients, now it’s time to figure out the recipe.