Tag Archives: customer relations

SMS Reach for contentAI Conversational Characters

By admin | Published: October 6, 2009
Reading MOBILE MARKETER re: NBC/Heroes and their Mobile campaign that includes “messages from characters.” Now, what if it could include SMS messaging WITH characters? It can.  contentAI studios have just completed beta test integration with an SMS platform partner that is extremely cost efficient (not per message pricing), where our “characters” can engage in SMS conversations with [...]
Posted in Mobile | Also tagged , , , , , , | Comments closed

Simulated Humans and AI: Engaging the End User through Story

By admin | Published: September 22, 2009
Some thoughts on the MIT/Stanford VLAB gathering last week entitled: RISE OF THE MACHINES, Artificial Intelligence and Business: The Panel consisted of those in robotics, “intelligent” ad placement engines and utilitarian “personal assistant” apps that acquire realtime knowledge from partner domains and reshape it for the End User. All very interesting and robust technologies. However, what [...]
Posted in AI conversation | Also tagged , , , , , , , , | Comments closed

Do AI Characters Listen?

By admin | Published: September 1, 2009
Listening is required for a truly interactive conversational exchange to take place. Yes, AI characters “listen,” in order to understand the End User’s side of the exchange and respond with improvisational/contextual dialogue, or pre-scripted story/character dialogue (or, a combination thereof). But, how is the End User’s part of the conversation passed along to Brands and Clients to [...]
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Conversational Apps — Bringing Conversation back to the Phone

By admin | Published: August 28, 2009
Mobile phones were originally http://tinyurl.com/lfhlwy solely for conversation. Then came “smart phones,” which really meant they could be used for something other than conversation. contentAI studios is developing  mobile solutions for interactive conversations, with a  focus on entertainment/advertising/marketing, customer service and relations and eLearning products and solutions. We’re bringing “conversation” back to mobile phones through the development of “conversational [...]
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Customer Service — “If I could only clone her/him”

By admin | Published: August 12, 2009
You have a brilliant Customer Service employee or Brand representative and you find yourself saying to yourself, “if I could only clone him/her?” Or you have an exceptional Team, who together, create a unified Voice, and you want that consistent quality delivered to all of your Customers, all of the time? We can do this. We can [...]
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